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Accessibility Statement for PrettyLittleThing

Easy access to the internet is super important to people with disabilities, including those with auditory, cognitive, physical, neurological and visual disabilities, as well as being crucial to those with accessibility needs due to aging. Providing accessible web content can also benefit people who do not have disabilities but who are experiencing situational barriers. This could be those accessing the internet from devices with small screens or in low bandwidth situations, or when experiencing barriers due to language or literacy levels. Accessibility solutions can also support improved access.

Conformance Status

At PrettyLittleThing, we’re committed to equal access to all, ensuring people with disabilities get the full and equal enjoyment of the products we sell and the content they consume from us. Customers and employees of PrettyLittleThing are important contributors to our success and should not be excluded, but rather welcomed wholeheartedly into the PrettyLittleThing family. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. PrettyLittleThing seeks to conform with WCAG 2.1 level AA. We are continually improving the user experience for everyone, and looking to apply the relevant accessibility standards.


We’re always looking to improve to deliver you, our customers, what you want and need and so we’d welcome any feedback on the accessibility of your shopping experience with us. Got any questions or feedback? Contact us by writing to FAO [INSERT], [PrettylittleThing], 49-51 Dale Street, Manchester, M1 2HF.